Terms & Conditions

Last updated: 31 July 2026

Who these terms are with

This website is operated by SMART EDU ONLINE LTD (company number 13282889, VAT GB 460615016), registered in England and Wales at Flat 5 Upton Court, 21 Alwynn Walk, Birmingham, England, B23 7YY, trading as BOB AI. By accessing or using this website, you agree to these terms. If you do not agree with them, please do not use the site.

Scope — website use only

These terms govern your use of this website and the information published on it. They do not themselves create any agreement to supply consulting services, software licences, hardware, or support. Any engagement with us — including platform licences measured in shards, discovery and pilot work, installation, customization and training — is governed by a separate written agreement signed by both parties. Where anything in these terms conflicts with such an agreement, the signed agreement takes precedence.

Information on this site

The content on this website is provided for general information about our services. Descriptions of products, deployment options, licensing models and timescales are indicative and do not constitute an offer or a binding quotation. Pricing, shard requirements and delivery timelines are confirmed in writing on a per-engagement basis. We make no warranty that the content is complete, accurate or current, and we accept no liability for decisions made in reliance on it without a written quotation or agreement from us.

Intellectual property

All content on this website — including text, graphics, logos, images, layout and software — is owned by or licensed to SMART EDU ONLINE LTD and is protected by intellectual property law. BOB AI is a registered trademark of SMART EDU ONLINE LTD. You may view and print pages for your own internal reference. You may not reproduce, republish, distribute or commercially exploit any part of this site without our prior written permission. All other trademarks and brands referenced on the site remain the property of their respective owners.

Acceptable use

You agree not to use this website:

• in any way that breaches applicable law or regulation;
• to transmit unsolicited commercial communications, malware, or harmful code;
• to attempt to gain unauthorized access to the site, its server, or any connected system;
• to submit false, misleading, or third-party personal information through the contact form; or
• in any way that damages, disables or impairs the site or interferes with another user's use of it.

We may restrict or withdraw access to the site, without notice, where we reasonably believe it is being misused.

Availability

We aim to keep the site available but do not guarantee uninterrupted or error-free access. We may suspend, withdraw or change any part of the site without notice, and we are not liable if it is unavailable for any period.

External links

This site may link to third-party websites, including those of our partners. Those links are provided for convenience only. We have no control over the content of external sites and accept no responsibility for them or for any loss arising from your use of them.

Limitation of liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded.

Subject to that, and to the maximum extent permitted by law, this website is provided on an "as is" and "as available" basis without warranties of any kind, and we shall not be liable for any indirect, incidental, special or consequential loss, or for any loss of profits, revenue, business, goodwill, data or anticipated savings, arising out of or in connection with your use of this website.

Indemnity

You agree to indemnify us against any claims, liabilities, losses and reasonable expenses arising from your misuse of this website or your breach of these terms.

Privacy

Personal data submitted through this site is handled as described in our Privacy Policy.

Changes to these terms

We may revise these terms at any time. The revised version takes effect when posted on this page, and the date at the top reflects the most recent revision. Please check this page periodically.

Governing law

These terms, and any dispute arising out of or in connection with them or your use of this website, are governed by the laws of England and Wales. The courts of England shall have exclusive jurisdiction.

Contact

Questions about these terms can be sent to office@smarteduonline.co.uk. See our Legal Notice for full company details.